This topic is current for me as a consulting assignment to a multi-national company here in Kuala Lumpur, Malaysia, however the outplacement services covered here, are equally as relevant just about anywhere on the.
Essentially outplacement happens the company has determined a need to retrench a number of employees, but rather than only terminate their employment, with minimum redundancy payment as required by law, they recognise a certain responsibility towards those who will suffer their jobs.
There are of course, many reasons for jobs becoming redundant (and to all jurisdictions, the law necessitates that it is jobs which can be being lost) with outplacement advice the resulting retrenchment of the job holders, if they are not to be redeployed within the internet business. The company I am now working with a good outplacement assignment has sold one of its divisions to another company, and the buyer does not want the employees.
In my view, and that of several HR pros, if you have experienced retrenchment yourself, you won't be truly effective for a counsellor to item just been told they are losing their job. An early colleague once compared it to labor! She commented that unless you've given birth, you cannot possibly empathise! While somewhat extreme, I end up being agree :-) Our consultants involved in outplacement (me included) have all been retrenched at some time and have a psychology or counselling extent.
In some cases, your former company will pay for you to make a change and use the firm of your choice, providing pricey . is the equal. Contact the human resources department, let them know you're unhappy with the agency, and that you'd like to find a swap.
If the company won't allow of a swap, see if they'll contact the designated firm on the behalf, indicating actually are displeased. If enough individuals are dissatisfied with the service and make your former employer aware of it, that could be an impetus for them to contract with another agency. You won't know if essential to try.
As a last resort, you may opt to go with the tab for outplacement services one self. It'll be money well spent if idleness you find an occupation more quickly.